Privacy Policy

Our commitment to transparency and safeguarding your privacy is clearly expressed in our Privacy Policy, which outlines how we collect, use and disclose information while providing you with access to the service. 

By utilizing Our Service, You are deemed to have agreed that Your Personal data shall be processed according  this policy for proper functioning of the platform as well continuous improvements on user experience & satisfaction.

 

Interpretation and Definitions

Interpretation

At this platform, the capitalized terms follow specific definitions for better clarity and a seamless understanding of their usage. Uniformity is maintained as these defined meanings remain consistent regardless of whether they appear in singular or plural within the context. This ensures that everyone interacting with our service can easily comprehend what we are referring to when using those particular terminologies without ambiguity or confusion arising from different interpretations.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate – An affiliate is a company that is controlled by another company or has common control with it. Control is determined by ownership of more than 50% of the shares, equity interest, or other securities that allow the owner to vote for the election of directors or other managing authorities.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to U80301PB2022PTC055483(corporate identity number of company), ISO 9001:2015, address – 107-108-109, third floor, Sec-34A Chandigarh.

Cookies- The term “cookies” used on our platform refers to small files that are customarily placed onto Your computer, mobile device or any other electronic gadget when You access a website. These cookies aid in collecting and recording details of your browsing history while using the said website as a means to enhance user experience among its many uses.

Country refers to: Chandigarh, India

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider- For the purpose of clarity, a “Service Provider” is defined as an individual or entity (either legal or natural) engaged by Our Company to process data on our behalf. This may refer to third-party companies and individuals employed in various capacities including but not limited to facilitating service provision; performing services such as analytics, information storage and processing related activities for better user experience & satisfaction- all pivotal in delivering exceptional customer support while using Our Service platform.

Third-party Social Media Service- When referring to social media services, the term “Third-Party Social Media Service” specifically pertains to any external website or online platform that enables users to create accounts and/or login credentials – this facilitates access for Our Users in using our service. This includes various social network websites as well; a User can interface with these sites through shared channels of data exchange allowing seamless sharing & transfer across platforms thus enhancing overall user experience while utilizing The Service.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to PG-Tech Solutions, accessible from https://pgtechsolutions.com 

 

You- The term “You” used on our website refers to any individual, company or other legal entity that is utilizing or accessing the Service in one form or another. It could be a natural person who has registered for an account and accessed The Services offered after accepting these terms & conditions; similarly it may refer to proprietors of businesses engaging with us through authorized personnel- all deemed as users interacting directly (or indirectly) service platform hosted by Our Company based on their interest / need(s).

 

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

During your interaction with Our Service, there may be instances where We require You to provide Us information that can personally identify you like name or address. This type of data usually allows easy communication in the course of interacting with support teams for analysis & resolution. Personally identifiable information (PII) is a broad term covering other relevant attributes such as phone number(s), email addresses and unique identifiers which would allow us better enhance user experience depending on what provisions we have structure / introduced at different stages interfacing our potential audiences/ customers through online channels:

Email address

First name and last name

Phone number

Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data

The Service automatically collects what is referred to as Usage Data whenever You interact with it. Among others, this category of data includes information such as Your device’s IP address and browser settings like the type or version being used  whilst visiting our website by interacting on different pages – essentially anytime you engage a feature within Our offering , including time spent during interactivity recorded for analysis — all these types of diagnostics/analytical layer informs further optimisation geared towards better overall user experience.

When access occurs through mobile devices, there may be specific identifiers that refer explicitly to your unique ID; given the specifics surrounding using smartphones & related gadgets – we collect other relevant features in usage data which varies depending on each circumstance manifesting- Operating System details installed are key parameters tracked alongside top performing browsers allowing us understand how we can make minor tweaks based on the volume/frequency patterns from users coming into contact with our app(website). Any logged (non-sensitive/personal) interactions between SaaS component(s) permissioned when accessed constitute vital parts forming part of USAGE DATA collected at intervals throughout use.

Tracking Technologies and Cookies

We use Cookies and other tracking technologies, such as beacons, tags, and scripts. These tools allow us to collect information about your activity on our service and store certain data for future reference. We analyze this data in order to improve the performance of Our Service by identifying areas that need attention or enhancement. Additionally, we may leverage these technologies to track user behavior patterns which help us better understand how users interact with our platform so we can optimize its functionality accordingly.

  • Cookies or Browser Cookies. To track user activity on Our Service and store relevant data, we use Cookies and other similar tracking technologies such as beacons, tags, scripts. This information is then analyzed to identify areas for improvement or enhancement of our service’s performance. We also utilize these tools to monitor users’ patterns of behavior so that we can better understand how they interact with the platform thus optimizing its functionality accordingly.
  • Web Beacons. We may use web beacons, also known as clear gifs, pixel tags or single-pixel gifs to collect website statistics such as the number of users who have visited a particular page or opened an email. These small electronic files are embedded in certain sections of Our Service and emails for tracking purposes that help us record popular pages while verifying system and server integrity.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain stored on your personal computer or mobile device even when you are offline, while Session Cookies are deleted immediately after closing your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

The Session Cookies are a type of cookies managed solely by Us, which is essential to providing our users with uninterrupted and seamless service access through the website via authentication. They also aid in preventing fraudulent usage concerning user accounts creating an additional layer for data security & privacy as part of Our Terms reference on same platform hosted.

 Fundamentally crucial services like these would typically not be able to deliver premium value without correctly utilizing this Type: Session Cookie. These types only allow us permission where consent has been given willingly/purposefully traded,”expressly” purposed towards delivering specific requirements expected whilst interfacing / utilising components embedded between both parties interacting actively/uniquely within certain time frames required streamlining offering- we do not share any identifiable cookie information unless approved under relevant stipulations provided based on developed Service Level Agreement (SLAs) expectations/honorarium fees already due if applicable at that instance/point-of-use after going above what was earlier agreed(signed).

Cookies Policy / Notice Acceptance Cookies

Persistent Cookies reference another type of cookie managed fully by Us, consisting mainly to allow an identity check if the user has ever affirmed consent or usage approval for any required cookies while interacting with Our Website. 

 Consistency in functionality checks towards these persistent privacy-related functions help streamline our users’ experiences and improve customer satisfaction overall – this includes retaining acknowledged choices made concerning opting into types directly bearing on them during interaction(s). To that end we continue to focus daily enhancement efforts wrapped around durability aspects built into products/services offered key carefully planned technical sprints allowing us actively satisfy dynamic interests evolving alongside client feedback pattern/ financial plans delineated as part & parcels forming vital components interfacing within offerings aimed at bettering service provided via The Service Platform owned.run.by Owned organization

Functionality Cookies

We use persistent cookies to retain the information about your preferences while using our website, such as login credentials or language selection. These cookies aim to provide you with a personalized experience and alleviate the need for repeatedly entering your preferences each time you return to our site.

For further details on these types of cookies and how they impact your browsing experience, please consult either our Cookies Policy section or Privacy Policies’ Cookie Usage explanation.

Use of Your Personal Data

The Company or this website can use Personal Data for the following purposes:

Providing and maintaining our Service, including monitoring its usage.

You must be in charge of how you registered to use the Service in order to manage Your Account. By supplying Personal Data, you can enjoy some Service features that are only accessible to registered users.

A contract is created, executed, and fulfilled when You purchase products, services, or other items from Us through the Service. This is how we define a contract for the purposes of carrying it out.

To contact you: To contact you when necessary or practical for the implementation of the functionalities, products, or contracted services, including security updates, via email, phone calls, SMS, or other equivalent forms of electronic communication, like push notifications from a mobile application.

We will send you updates, promotional offers, and general details about more goods and services as well as activities that are similar to those you have already enquired about or purchased from us.

To manage and attend to Your demands for Us: to handle Your demands.

For the purpose of assessing or carrying out a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceedings, in which Personal Data that We have on our Service users is among the transferred assets. to move business.

For further purposes: We might use Your information for things like data analysis, spotting usage patterns, gauging the success of our marketing initiatives, and assessing and enhancing our service, goods, goods, services, marketing, and your experience.

We might divulge your personal data in the following circumstances:
  
  • With service providers: We may disclose Your personal information to service providers in order to track and analyse how our service is used, as well as to contact you.
  • We reserve the right to trade or transfer Your personal information in connection with or during negotiations for any merger, sale of corporate assets, financing, or acquisition of all or a portion of Our business by another company.
  • With Partners: With Affiliates: We will require compliance with this privacy statement from any affiliates with whom we choose to share Your information. Affiliates include both Our parent company and any subsidiaries, joint venture partners, or other companies that we control or that have a shared control structure with us. 
  • With business partners: We may disclose Your information to Our business partners in order to provide You specific products, services, or promotions.
  • Interacting with other users: If you communicate with other users in public areas and share personal information with them, this information may be seen by all users and may be made available to the public outside. If you connect with other users or register with the Third-Party Social Media Service, your contacts on that platform might be able to see your name, profile, pictures, and descriptions of your activity. Similar to this, other users will be able to view Your profile, descriptions of Your activity, and communications with You.
  • With your consent: We may disclose Your personal information for any other purpose with your consent.

Retention of Your Personal Data

Our company will maintain your Personal Data for only the duration required to fulfill obligations established within this Privacy Policy. This includes retaining and utilizing Your Personal Data in order to adhere with legal mandates (e.g., ensuring compliance), managing disputes, as well as enforcing our policies on appropriate conduct.

Internal analysis of Usage Data is performed by Our Company following collection. Although such data can be useful in enhancing Service functionality/security or improving performance metrics, it typically undergoes shorter retention periods compared to related types of information. Nevertheless, we may need longer periods at times—especially when fulfilling specific regulations obligating us toward prolonging usage-data maintenance…

Transfer of Your Personal Data

At Our Company, Your Personal Data is processed exclusively at our operating offices and partner facilities. Consequently, there exists the possibility of transferring this data—maintaining it on servers situated outside your country or state—itself held to varying standards concerning protection provisions according to jurisdictional rules. 

By continuing usage in conjunction with submission of personal information underlined within the scope covered by Our Privacy Policy serves as an expression of informed consent regarding these transfers.

Our company will take every reasonable step necessary for ensuring adequate security measures apply during handling and processing procedures aligning with those purposes indicated through this policy statement. Furthermore, we ensure that no transmissions involving Your Purchaser Information—and inclusive but not limited to any related specific details pertaining solely toward you yourself—to organizations or foreign jurisdictions without proper assurance being established authorizing their safekeeping while complying thoroughly across all aspects touching upon sensitive-data-handling directives alike regulation structures elsewhere globally augmented so far upholding such practices lauded here accepted foundational elements; only then could they qualify for appropriate inclusion precisely where warranted from safeguarded risk perspectives encompassing power contexts falling into compliance stipulations respecting ethical commerce ideals cared about commonly met by businesses willingly valuing transparency.

 

Delete Your Personal Data

You possess the right to request deletion of any Personal Data that Our company has accumulated from you. Where applicable, our Service enables You for removing specific details about yourself directly situated within the product.

You may edit/update/delete at all times Your information by means through signing into your corresponding account granting access and visiting its designated settings section allowing control over personal data in question regarding Yourself followed thereafter Requesting Information through contact with Us is still another option available promoting access/correction/deletion possibilities toward withholding only when exceptions prevail necessitating retention as a requisite duty upheld— one must understand —within legal requirements or those abiding pursuant towards lawful reasoning meaningfully affecting longer periods whether time-based obligations continue upholding them inexorable reasons decree so.

 

Disclosure of Your Personal Data

Business Transactions

If our company is involved in a merger, acquisition, or asset sale, your personal data may be transferred. However, we will strive to provide you with prior notice and the opportunity to opt-out of such transfers, under the different privacy policies of the entities participating in the transaction. We believe in transparency and honest communication to establish trust and ensure that all parties are fully aware of the information affecting them directly. 

We value sustainable development and ethical frameworks, and we strive to maintain compliance with all applicable regulations and standards. We aim to establish long-term relationships with our partners, based on mutual trust and appreciation, and to provide ongoing care and support to all members involved.

Law enforcement

If required to do so by law or in response to legitimate requests by public authorities (such a court or government agency), the Company may be forced to provide Your Personal Data.

Other legal requirements

The Company may disclose Your Personal Data if it believes in good faith that doing so is required.

  • Comply with a legal obligation
  • safeguard and uphold the Company’s rights and property
  • Investigate or prevent potential wrongdoing related to the Service
  • Ensure the safety of Users of the Service or the general public
  • Protect against legal liability

Security of Your Personal Data

We are dedicated to safeguarding Your Personal Data, but keep in mind that no form of electronic data storage or transmission over the Internet can be guaranteed to be 100% secure. Even though we use all reasonable efforts to protect your personal information, we are unable to guarantee total security.

Children's Privacy

Our service is not intended for users under the age of 13, and we do not knowingly collect personal information from them. If a parent or guardian learns that their child has given us personal information, they should get in touch with us right once so we can take the necessary actions to delete it from our servers. If we need to obtain consent from a parent to process a user’s information, we will do so as required by applicable laws.

Links to Other Websites

Our Service may include links to third-party websites that are not operated by us. If you decide to visit a third-party website by clicking on a link, we recommend that you review their privacy policy. We do not have any control over the content, privacy policies or practices of these third-party sites, and we do not take any responsibility for them.

Changes to this Privacy Policy

We may make changes to our Privacy Policy, and we will post the updated version on this page. We will also notify you of any changes via email and/or a prominent notice on our service before they become effective. It is advised that you routinely examine our Privacy Policy for any updates. Any changes to our Privacy Policy will be effective as soon as they are posted on this page. The “Last updated” date at the top of this Privacy Policy will reflect the most recent changes.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: pgtechsolutionprivatelimited@gmail.com

By visiting this page on our website: https://pgtechsolutions.com

By phone number: 9815595408, 6239604038

By mail: 107-108-109, third floor, Sec-34A Chandigarh